In the manner anyone who has been through this will recognize, there is yet another delay in getting the home health support started for my sister. “The scheduler is out” is the same issue 24 hours after our first call. The promised wheelchair for yesterday was in fact delivered although it was 8:00 p.m. A nice young man who had two more stops programmed.

On the other hand, the supplemental private-pay care needed for a while responded almost immediately with a text (might have been email) verifying the conversation and had set an appointment to come this morning. A very pleasant young lady who is in fact recently moved to Houston. She speaks highly of the company and if she is typical of their staff, that is a positive indicator.