We are so connected these and dependent on our computers that when we have issues, it makes the time difficult. About two weeks ago, I began having problems with my laptop as it wouldn’t light up the screen properly without going through a very odd procedure. Hubby finally had some time where I could show him and he agreed, “That’s weird”, and had no idea what could be causing it. On the other hand, once I went through this odd procedure it worked just fine. The concern, of course, was it would get worse and no doubt fail at an even more critical time. So, since he was finally going to have few days at home, I took the computer to Best Buy on my way to a luncheon Monday. The pleasant tech listened to me and you could tell she thought I didn’t know what I was saying, but politely said, “Let’s try it”. She also said, “That’s weird.” She thought it might be an update and driver issue and she could take care of it while I waited. Great! Nope, didn’t work which meant the next level techs would have to tackle it. Sigh, maybe as long as three days.

Hubby set me up with his back-up, older laptop and I had backed up my files to an external drive and flash drive. That was awkward as his is set up slightly differently, and of course his computer wasn’t set for my printers. Fortunately I didn’t have to print and they did get mine fixed the following afternoon. Hubby went to get it for me as I knew I wouldn’t really understand what they would explain to me. The problem was a disconnect with the drivers and something I did not in fact quite understand. There was a recommendation from the young lady about a different way to update that I guess I’ll try to remember to do each month.